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Our Insights


Urgent Travel Support

In a volatile world, urgent travel support matters. If an unforeseen event arises, American Express Global Business Travel has a comprehensive network and services to help you locate your employees and make travel arrangements to get them out as quickly and safely as possible.

How to…Manage a Crisis

You can't usually anticipate a crisis. Be prepared to react swiftly and effectively when something untoward does happen. Katrina Cliffe, Vice President and General Manager, American Express Global Business Travel Europe, shared her thoughts on how to do this with Business Travel Magazine.

Helping a Client Rebuild After Hurricane Sandy

Read how American Express Global Business Travel provided support with hotel bookings so that a U.S. telecommunications client could rebuild their infrastructure after the hurricane.

Urgent Travel Support During Hurricane Sandy

Read how American Express Global Business Travel delivered, against all odds, providing seamless service to a New York City-based client throughout the storm.

Finding a Home Away from Home

Read how American Express Global Business Travel helped find a home away from home for its travellers, and helped make travel arrangements to get them back to their real homes as quickly and safely as possible.

Managing Hotel Spending in Asia Pacific

Fortune Favours the Planner

As accommodation rates are forecasted to raise up to 7% across the board in Asia, planning and negotiation will be vital to ensure success in corporate accommodation programmes. Carl Jones, head of Advisory Services at American Express Global Business Travel Asia Pacific, shared top ways to manage hotel spending in 2013 with BTTB.

The best thing is that we now not only know who our travellers are, we actually know where they are.

- Sarah Palmer,
European Travel Manager, NMHG

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Check out success stories from our clients
  • In just one year, American Express Global Business Travel helped a local UK customer drive 91 percent online adoption and save over £3,900 in transaction fees per year. In addition, their average ticket price has dropped from £481.44 to £372.871, freeing up precious pounds that would offset the cost of innovation.

  • Read how American Express Global Business Travel helped a European pharmaceutical company move 3,300 more transactions online in just three weeks, ultimately saving them more than $400,000. ​