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Market Research: EXPERT INSIGHTS Research

Market Research

Market research can be an invaluable resource for procurement and strategic travel managers to stay current on the ever-changing and complex business travel marketplace and to learn best practices to drive program strategy and cost savings.

EXPERT INSIGHTS is the unique managed travel research and advice offering from American Express that combines unmatched travel industry data with the collective knowledge of Global Business Travel Advisory Services’ managed travel optimization consultants in an annual program of information and insights.

If you are an EXPERT INSIGHTS client, PLEASE CLICK HERE TO ACCESS OUR ARCHIVE.

Not yet subscribed? Below is a sample Best Practice Report from EXPERT INSIGHTS, which also produces monthly Industry Updates, the Business Travel Monitor price benchmark, and the annual Global Business Travel Forecast. For additional samples of these documents and to learn more, email  GlobalBusinessConsulting@aexp.com, or fill out the form on the right.


Best Practice Roadmap Report

Best Practice Roadmap Report: Travel Management in the Mining Industry


Given the mining industry’s uniqueness and the great potential to improve travel management and traveler experience in this relatively active sector, the time was ripe to study the mining industry’s travel management needs and current practices. This report looks at three main travel-related priorities for mining companies today – duty of care, travel policy and end-to-end travel management tools – and recommends ways that mining companies can strengthen their positions in each.
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Share this Client Success Story

“[EXPERT INSIGHTS] research is a key part of our business planning…the research is very, very high value.”

Senior Procurement Professional,
$4B Manufacturing

“Our Travel team… as well as myself find the reports quite useful. The Industry [Update] provides concise market intelligence of trends and notable news. The Best Practice Reports are great to continue to push our own endeavors. While we receive various sources of information similar to the AMEX data, I find the AMEX data is the most comprehensive, regular, and thoroughly researched.”

-Senior Global Operations Director for a $6B Technology Company