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Client Success Stories

Client Success Stories


Travel Management Client Success Stories

Read our client success stories and case studies to learn how we have helped companies around the world manage their travel budget and improve their corporate travel management programs to achieve their goals.

Lending a Helping Hand

American Express Global Business Travel’s partner agency saves the day for the son of one of our client’s employees.
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Steering Savings

Implementing a satellite car rental program saves chemical company $18,000 in soft savings.
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Prescription for Change

U.S. Healthcare and Pharma Services firm consolidates travel program.
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World-Class Care Takes Off

American Express Global Business Travel helps an executive recover a wallet left on a flight.
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Building an Online Infrastructure

A Swedish civil engineering company achieves 75 percent online adoption and a 25 percent reduction in average ticket prices within six months.
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Best Travel Program

Read how American Express Global Business Travel helped UGL Limited win the "Best Travel Program of the Year" in the 2013 BTTB Travel Management awards with a global consolidated travel approach.
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Get Me to the Show on Time

Read about the white-glove service from American Express Global Business Travel that whisked VIP traveler from London to Ireland.
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Offsetting the Cost of Innovation

In just one year, American Express Global Business Travel helped a local UK customer drive 91 percent online adoption and save over £3,900 in transaction fees per year. In addition, their average ticket price has dropped from £481.44 to £372.871, freeing up precious pounds that would offset the cost of innovation.
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Traveling Smarter 101

​By consolidating The University of Nottingham’s travel and expense program, American Express Global Business Travel ultimately helped them provide duty of care to all travelers and save precious time and money, even as much as 12 percent of their entire travel budget.
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Finding a Home Away from Home

Read how American Express Global Business Travel helped find a home away from home for its travelers, and helped make travel arrangements to get them back to their real homes as quickly and safely as possible.
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Sharp Supplier Negotiations Lead to Annual Savings

Read how American Express Global Business Travel used its sourcing insights, negotiation experience and longstanding supplier relationships to help a U.S.-based laboratory equipment company save an additional $850,000 a year.
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Pre-Trip Auditor Leads to $400,000 Savings Online

Read how American Express Global Business Travel helped a European pharmaceutical company move 3,300 more transactions online in just three weeks, ultimately saving them more than $400,000. ​
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AstraZeneca’s Travel Program with American Express Wins Travel Team Award

American Express Global Business Travel has accelerated AstraZeneca’s travel program, using the Business Travel Outsourcing (BTO) model. The joint team has achieved significant savings, and won “Best Travel Team” at the 2013 Business Travel Awards.
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Helping a Client Rebuild After Hurricane Sandy

Read how American Express Global Business Travel provided support with hotel bookings so that a U.S. telecommunications client could rebuild their infrastructure after the hurricane.
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Energy Services Client Globalizes Travel Program

Read how American Express helped a client customize an end-to-end, global program that better supports the client's international operations, delivers world-class care to their travelers and maximizes the return on their travel investment.
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Urgent Travel Support During Hurricane Sandy

Read how American Express Global Business Travel delivered, against all odds, providing seamless service to a New York City-based client throughout the storm.
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Calling in the Travel Experts

American Express Global Business Travel helps client exceed savings target of $1.8 million by more than $1 million through program optimization.
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Tracking Travellers for Peace of Mind

With 15,000 executives and engineers travelling globally to source the latest technologies and auto parts, one multinational automotive company was particularly concerned with traveller duty of care, and wanted to make sure they had a way to look after their travelling employees.
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Satisfying a Need for Data

Consolidating meetings management and payments saves medical device company €5.191 million.
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Global Business Consulting for Complete Travel Strategy Development

Energy Client Saves $4M+

A well-known global energy company with $306M in air spend and operations in more than 50 countries sought assistance in their airline sourcing strategy.
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Finding $414K+ in Savings

A global finance company with $34M in air spend sought assistance with optimizing program efficiencies to secure maximum savings. The client engaged Global Business Consulting to identify missed savings opportunities and to re-evaluate pre-trip approval parameters to support the use of preferred hotels.
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The best thing is that we now not only know who our travellers are, we actually know where they are.

- Sarah Palmer,
European Travel Manager, NMHG

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Check out success stories from our clients
  • In just one year, American Express Global Business Travel helped a local UK customer drive 91 percent online adoption and save over £3,900 in transaction fees per year. In addition, their average ticket price has dropped from £481.44 to £372.871, freeing up precious pounds that would offset the cost of innovation.

  • Read how American Express Global Business Travel used its sourcing insights, negotiation experience and longstanding supplier relationships to help a U.S.-based laboratory equipment company save an additional $850,000 a year.