Start of menu
Search US website
Close Menu

If you are an American Express Business Traveler and need assistance, please call the number listed on your itinerary

Our Insights

Our Insights


Urgent Travel Support

In a volatile world, urgent travel support matters. If an unforeseen event arises, American Express Global Business Travel has a comprehensive network and services to help you locate your employees and make travel arrangements to get them out as quickly and safely as possible.

How to…Manage a Crisis

You can't usually anticipate a crisis. Be prepared to react swiftly and effectively when something untoward does happen. Katrina Cliffe, Vice President and General Manager, American Express Global Business Travel Europe, shared her thoughts on how to do this with Business Travel Magazine.
Download/ Share : Download
Share this Client Success Story

Urgent Travel Support During Hurricane Sandy

Read how American Express Global Business Travel delivered, against all odds, providing seamless service to a New York City-based client throughout the storm.
Download/ Share : Download
Share this Client Success Story

Helping a Client Rebuild After Hurricane Sandy

Read how American Express Global Business Travel provided support with hotel bookings so that a U.S. telecommunications client could rebuild their infrastructure after the hurricane.
Download/ Share : Download
Share this Client Success Story

Finding a Home Away from Home

Read how American Express Global Business Travel helped find a home away from home for its travelers, and helped make travel arrangements to get them back to their real homes as quickly and safely as possible.
Download/ Share : Download
Share this Client Success Story

Lending a Helping Hand

American Express Global Business Travel’s partner agency saves the day for the son of one of our client’s employees.
Download/ Share : Download
Share this Client Success Story

Managing Hotel Spending in Asia Pacific

Fortune Favors the Planner

As accommodation rates are forecasted to raise up to 7% across the board in Asia, planning and negotiation will be vital to ensure success in corporate accommodation programmes. Carl Jones, head of Advisory Services at American Express Global Business Travel Asia Pacific, shared top ways to manage hotel spending in 2013 with BTTB.
Download/ Share : Download
Share this Client Success Story

After looking at the cost savings that could be generated by consolidating our travel program into an online program, we decided to go with American Express.

- Vice President, General Counsel,
Dental Specialty Supplier

* 
* 
* 
* 
* 
* 
* 
   
 
Check out success stories from our clients
  • In just one year, American Express Global Business Travel helped a local UK customer drive 91 percent online adoption and save over £3,900 in transaction fees per year. In addition, their average ticket price has dropped from £481.44 to £372.871, freeing up precious pounds that would offset the cost of innovation.

  • Read how American Express Global Business Travel used its sourcing insights, negotiation experience and longstanding supplier relationships to help a U.S.-based laboratory equipment company save an additional $850,000 a year.